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UANDU SHIPPING POLICIES
We ship items out as soon as possible, but this will not always be the same day as your order. In general, please add 2-3 business days to allow for processing time. If we anticipate a longer lead time, it will be noted in the item description. If you have any questions about the lead time on a specific item, please contact us at info@uandu.com.ng with your questions.
You should receive an email confirming your order shortly after you’ve placed it. If you don’t receive that email, please check your spam folder and see if you can locate it. This is especially important because, if you haven’t received the order confirmation email, you also won’t receive the email with your shipment notification.
NATIONAL SHIPMENTS
UANDU does ship to specific Nigerian cities ( Lagos-Abuja-Kano-Asaba-Jos-Ibadan-Portharcourt-Benin-Warri).
Please note that you, the buyer, are NOT responsible for any VAT, tariff, duty, taxes, handling fees, etc.
Note: We do not ship internationally.
SHIPPING FEE
We charge a 1,000 naira flat rate shipping charge to orders within Rivers State
SIGNATURE REQUIREMENT
All items with a value of more than N1,000 are shipped signature required; please plan accordingly.
NO SHIPPING DAYS
UANDU SERVICES AND SUPPLIES will be closed on public holidays and Sundays. Orders will not be shipped on those days, but you can still order through the website as usual.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_column_text]
Returns and Refunds Policy
[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column width=”1/4″][vc_icon icon_fontawesome=”fa fa-calculator” color=”white” background_style=”rounded” background_color=”green” size=”xl” align=”center”][vc_column_text]3-Day Return
You have 3 days to
make a return
request after
your order has
been delivered.[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_icon type=”material” icon_material=”vc-material vc-material-offline_pin” color=”white” background_style=”rounded” background_color=”green” size=”xl” align=”center”][vc_column_text]
Easy and Free Return
ZERO fees if you
return an item[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_icon icon_fontawesome=”fa fa-percent” color=”white” background_style=”rounded” background_color=”green” size=”xl” align=”center”][vc_column_text]
Full Refund
You will receive 100%
refund for your item plus
shipping fees, if we
delivered a damaged,
defective, wrong item[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_icon icon_fontawesome=”fa fa-bookmark” color=”white” background_style=”rounded” background_color=”green” size=”xl” align=”center”][vc_column_text]
Authenticity Guarantee
We are committed
to offering our
customers only
100% genuine and
original products.[/vc_column_text][/vc_column][/vc_row][vc_row css=”.vc_custom_1536788669310{margin-top: 20px !important;padding-top: 20px !important;background-color: #bababa !important;}”][vc_column width=”1/4″][vc_column_text]
Customer Services
Delivery Info
Store Finder
Returns
Privacy Policy
Customer Services
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]What makes us different?
Installations
Repair Services
Warranty
Lowest Price Guarranted
[/vc_column_text][/vc_column][vc_column width=”1/4″][vc_column_text]About UandU
Uandu Culture
Uandu Products
FAQ
Terms and Conditions
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