FAQs

Frequently Asked Questions

We’re here for you if things go wrong. Your first step should be to call your local branch for advice as we are often able to save you an unnecessary journey.

For delivery addresses within porthacourt, we will endeavor to deliver the goods within the times stated in our Delivery info, but time shall not be of the essence. If no times are specified, delivery shall be within a reasonable time.

In addition to all other rights to cancel your order, should delivery be delayed by us for more than 7 working days from the delivery date you have the right to contact us and cancel the order. In this case we will happily refund you any money paid for the goods.

We reserve the right to charge for re-delivery if you are not present at the agreed original delivery date. Click for more

Our sales team are happy to assist anyone with varying degrees of experience in hi-fi, home cinema or TVs. We’ll talk in layman’s terms, and where possible, invite you to judge equipment in-store for yourself. If you want a more technical or in-depth explanation, we’re happy to do that, too!

For ultimate peace of mind we can offer you a quotation and installation service – we’ll even walk you through the features of your new bit of kit. Ask us for a free, no obligation consultation and survey at your home or place of work today (within a 10 mile radius of the store).

Some prices are liable to fluctuate due to our commitment to always offer our customers the best value for money. All prices are correct at the time of going live. If, however, you wish to purchase offers seen online in your local store, please take a printout of the product(s) you are interested in.

At Uandu, we don’t just sell your products and leave the rest to you – we’re here to help you plan your whole system AND install it! Click here to find out more about our installations

Buy Now Pay Later

We know audio-visual equipment can be a big investment so we offer the option to buy your product today and pay for it at a later date – helping you spread the cost of your purchase.

 

How it works

  • Browse our massive range online or in-store. Our local store or our Telesales department can help out with any product questions.
  • Place an order for your preferred product choice.
  • Deposit a minimum of 5,000 naira for your order.
  • If your selected product is out of stock and production, the new version of the product replaces the order.
  • If there was an increase in price of product before final payment for goods , the Increased New Price becomes the Total Cost of product.
  • If there was a decrease in the price of the product before final payment for goods, the Decreased New Price becomes the Cost of Product.
  • If customer no longer shows interest on product, and requires a refund, all payments would be refunded without any deductions.
  • Get in touch with us, either via the Telesales team on +234 8176664998 or in-store, and we can set you up, take your deposit.